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Terms & Conditions

?PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern conceptscoach.com.au’s relationship with you in relation to your use of this website.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to conceptscoach.com.au and “You” and “Your” refers to you, the client, website user or person using our website.


AMENDMENT OF TERMS


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and conceptscoach.com.au’s rights and obligations to each other.


LIMITATION OF LIABILITY


It is an essential pre-condition to you using our website that you agree and accept that conceptscoach.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


COMPETITION AND CONSUMER ACT


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), conceptscoach.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.


LINKS TO OTHER WEBSITES


conceptscoach.com.au may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between conceptscoach.com.au and the owners of those websites. conceptscoach.com.au takes no responsibility for any of the content found on the linked websites.
conceptscoach.com.au’s website may contain information provided by third parties for which conceptscoach.com.au accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.


DISCLAIMER


To the fullest extent permitted by law, conceptscoach.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. conceptscoach.com.au gives no warranty that the documents will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of conceptscoach.com.au to bear any entire costs of servicing, repairs, or correction. The applicable law in your state of territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website. It is your responsibility to do so.


YOUR PRIVACY


At conceptscoach.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. conceptscoach.com.au respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. conceptscoach.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data conceptscoach.com.au collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.


THIRD PARTIES


conceptscoach.com.au does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.


DISCLOSE YOUR INFORMATION


conceptscoach.com.au may be required, in certain circumstances, to disclose information in good faith and where conceptscoach.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of conceptscoach.com.au, its customers or third parties.


EXCLUSION OF COMPETITORS


If you are in the business of creating documents for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of conceptscoach.com.au. conceptscoach.com.au expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then conceptscoach.com.au will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. conceptscoach.com.au reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.


COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that you may download from time to time on this website.
conceptscoach.com.au expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


WHOLE AGREEMENT


These terms and conditions represent the whole agreement between you and conceptscoach.com.au concerning your use and access to conceptscoach.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


EXCLUSION OF UNENFORCEABLE TERMS


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.


JURISDICTION


This agreement and this website are subject to the laws of VIC and Australia. If there is a dispute between you and conceptscoach.com.au that results in litigation then you must submit to the jurisdiction of the courts of VIC.        

                                                     
REFUND POLICY


conceptscoach.com.au has a no return, refund or exchange policy once an order has been placed through the website. Because of the subjectivity associated with this type of service, all users acknowledge that they are buying all products and services "as is", and that all sales conceptscoach.com.au are final and that refunds will not be issued unless there are technical difficulties with your ability to download our products or use our service which we are unable to resolve.
In some cases, however if you are not satisfied with any of our service, our customer service is reachable at help@conceptscoach.com.au We will be pleased to hear your concerns.
In case of webinars, if you decide not to complete the entire series of sessions you may request a refund by sending us an email, explaining the reason for not being able to complete the series, to help@conceptscoach.com.au.  All such refunds will be processed on a prorated basis.
Assignment / Homework help from the Company is intended to provide you with guidance on understanding your assignment and not to replace your academic efforts designed to be part of your curriculum. No refund will be given for reasons of grade deficiency for having submitted our suggestive solution guidance in lieu of your university or college homework or assignment. Deposits do not accrue interest. Once you have paid and received a suggested answer, you have no right to a refund of amounts paid for that answer.
We do not encourage and believe none of the students using our assignment / homework help will use this to be submitted for their classroom homework or any such activity that is intended to be done by you alone.


                                                                                                                    
OTHER POLICIES

                                                                                                           
Q& A and Assignment Help - Information Not Advice: Questions - Assignments you submit and the responses / solutions you receive do not form the basis for a professional-client relationship. Answers on this Site are to be used for general information purposes only, not as an advice.  On some occasions, we may actually write example responses to a particular question by way of a model answer in order to show you how to approach answering such a question. Such response only meant as a solutions guide for you to answer the problem on your own, and the student is advised never to present as their own, which may breach their university's plagiarism policy.
conceptscoach.com.au works as a mentor in increasing your awareness about the subject taught, under no circumstances, we recommend you to use tutorials, solutions, concepts provided by us on this website. You free concepts.coach.com.au from any such liability.
conceptscoach.com.au shall have the perpetual and irrevocable, non-exclusive right to use, duplicate, eliminate, modify, transform, distribute, display, post and transmit your questions, comments  and/or the matching answers without compensation to you, anonymously or in the total, for internal or external purposes, alone or as part of other works in any form, media, or technology.


Technology - conceptscoach.com.au uses proprietary, licensed third-party technologies and free technology products. While all attempts are made to ensure stability and availability of technologies we cannot get guarantee uptime. You are solely responsible for all service, telephony and/or other fees and costs associated with your access to and use of the Services and for obtaining and maintaining all telephone, computer hardware and other equipment required for such access and use.


Currency and GST - All prices are displayed in Australian dollars and are exclusive of Goods and Services Tax (GST).


Pricing and Availability of Products and Services – Although conceptscoach.com.au makes every effort to ensure that products or services sold online are available, however its availability and the other information pertaining to them such as price, time, dates, seminar, location etc. are subject to change without prior notice.

          

Ordering Products and Services – You may place an order by following the instructions on the website. In the event of conceptscoach.com.au cancelling a placed order any such payments processed will be promptly refunded. Please make a note that simply by placing an order through the website does not guarantee that we will be able to provide the requested service, even though the service has been paid for. If in the case where a service has been booked through the website, but we at conceptscoach.com.au are unable to provide the service due to some restraint,, then we will refund the money promptly to your account.

E-Coach first half hour free/Free Trial - We at conceptscoach.com.au encourage the use of our service through free trial. Free trial is only available to first time customers of the website and cannot be combined with any other offer. Only one free trial in terms of first half hour free e-coaching is available per student. A minimum booking of 1.5 hour is required to avail the free trial. In short, client pays only for 1 hour during the free trial 1.5 hour booking.

Payment – Products purchased through this Website must be paid by any payment method specified and available through the Website. If using a credit card (if available through the Website), conceptscoach.com.au  accepts Visa, MasterCard, American Express, and bank transfers. All of this is undertaken via the secure PayPal payment system on the Book Now page(s) of the website. conceptscoach.com.au accepts no liability for any mistake made by PayPal. If the payment is declined we will not be able to guarantee the delivery or performance of the products or services, and may contact you to make alternative payment.

Uses of Website from outside Australia - The information on this website and the terms and conditions have been prepared in accordance with Australian law. If you are residing in or accessing this Website from a country other than Australia (“the User Country”) the information and the terms and conditions may not satisfy the laws of the User Country. Should the information and the terms and conditions not satisfy the laws of the User Country, this Website is not intended for your use, and you are not entitled to rely on the information. If you do so, you agree to indemnify conceptscoach.com.au for any loss or damage, which may be incurred by conceptscoach.com.au as a consequence.

Plagiarism – Every university has a plagiarism policy for its students. Before using any service on our website, all students/clients must ensure they are familiar with their university's policy on plagiarism (which we are not familiar with) and that there is no conflict with that policy in using any conceptscoach.com.au service.
 
CLICKING "I AGREE”  WILL SIGNIFY YOUR CONSENT TO THE TERMS AND CONDITIONS
 

Testimonial

  • Anish is a good friend of mine and a good mentor too. He helped me in my very first semester in the university for the subject of Derivatives. His concepts are pretty good and explains it with patience and in a very nice way so that the students new to the subject can get a hang of it quickly.

    Anirudh - University of Melbourne

  • Anish is probably the BEST educational coach I've had yet! I was really struggling with understanding the content of my course and my grades were slipping. Thanks to Anish I finished the semester not only with a full comprehension of my accounting subject but with an HD. He breaks down comple

    Blazenka

  • Anish is by far the most accomplished coach I have encountered. Having dealt with academics in the past, they struggle to teach content in a clear and concise manner often confusing me further. However, Anish can  break the information down and make the impossible seem possible. He is clear,

    Tom - Monash University

  • I started work with Ernst and Young this year as a co-op which is similar to a graduation program, having not completed my university degree this deemed to be somewhat of a challenge. My accounting studies have been external and with zero contact hours I felt I wasn't getting the first hand c

    Mark Coughlan - Former AFL Star

  • I find your teaching style fantastic - you're very patient and understanding, which is extremely important for someone who has never done accounting before. You explain the topics and underlying concepts clearly and then get me to approach questions on my own. Thank you for saving me from bec

    Soniya - Public Relation Manager

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